Safe mode is a troubleshooting mode that allows you to start your Samsung Galaxy S23 with only the essential apps and services. This can be helpful if you are experiencing problems with your phone that may be caused by a third-party app or service.
How to boot your Galaxy S23 into safe mode:
- Turn off your phone.
- Press and hold the Power button until the Samsung logo appears.
- Press and hold the Volume Down button until you see Safe mode in the lower-left corner of the screen.
- Release the Volume Down button.
Your phone will start in safe mode. You will know that your phone is in safe mode because the Safe mode text will appear in the lower-left corner of the screen.
How to exit safe mode:
- Restart your phone.
What happens when you boot into safe mode?
When you boot your Galaxy S23 into safe mode, the following will happen:
- All third-party apps and services will be disabled.
- Only the essential apps and services will be enabled.
- Your phone will boot up in a basic state.
Why would you want to boot into safe mode?
You might want to boot your Galaxy S23 into safe mode if you are experiencing any of the following problems:
- Your phone is freezing or crashing.
- Your phone is not working properly.
- You think a third-party app or service is causing a problem.
By booting your phone into safe mode, you can disable third-party apps and services to see if they are causing the problem. If your phone works properly in safe mode, then a third-party app or service is likely the cause of the problem.
How to troubleshoot problems in safe mode
If your phone works properly in safe mode, then you can start to troubleshoot the problem by disabling third-party apps and services one at a time.
To disable a third-party app or service in safe mode:
- Open the Settings app.
- Tap Apps.
- Tap the app you want to disable.
- Tap Disable.
Once you have disabled an app or service, restart your phone to see if the problem is resolved. If the problem is resolved, then the app or service you disabled was causing the problem.
How to uninstall a third-party app or service
If you have determined that a third-party app or service is causing a problem, you can uninstall the app or service to fix the problem.
To uninstall a third-party app or service:
- Open the Settings app.
- Tap Apps.
- Tap the app you want to uninstall.
- Tap Uninstall.
Additional information
In addition to booting your Galaxy S23 into safe mode, there are a few other things you can do to troubleshoot problems with your phone:
- Update your phone’s software. Samsung regularly releases software updates for the Galaxy S23. These updates often include bug fixes and performance improvements.
- Reset your phone to factory settings. Resetting your phone to factory settings will erase all of your data, so be sure to back up your data before you reset your phone.
If you have tried all of the troubleshooting tips above and you are still experiencing problems with your phone, you may need to contact Samsung customer service for help.